Registered NDIS provider supporting those in Australia who need our services the most

Ovicare, will provide the following support services, and ensure our participants are making the most of their NDIS plan

Get in touch now

If you require services on a public holiday, overnight services or live-in services, please complete form, or call 1300 462 121 so we can how we are able to assist.

Frequently asked questions

Does having home care result in a loss of independence?

No. Our belief is that independence is being in control of your decisions. Having in home care services means being in control of your activities and retaining as much independence as each situation allows. Many of our clients just need a little help to continue living a safe and productive life while some might be recovering from a fall or surgery, or other condition. Regardless of your situation, our goal is to enable you the best possible outcome while being in control of your care and daily decisions.

How can I trust a Support worker in my home?

Just like nurses and doctors, Professional Support workers have chosen a career in compassionate care of those in need. Ovicare implements a proprietary CareAssure Screening System which includes a comprehensive background check and screening for compassion, identity, integrity, and competence. Less than 5% of all applicants meet our stringent screen and we rarely advertise for Support workers as most come from word of mouth referral from other happy clients.

How does Ovicare attract the best Support workers?

Our Golden Rule states ‘We will not refer a Support worker into your home that we would not welcome into our own home.’ Similar to any working professional, Support workers are attracted to organizations that have trust, compassion, stability, and hope. We encourage you to meet one of our local Directors or Referral Specialists as they will treat you with as much compassion and dignity as they afford to each Support worker they refer.

What if we don’t like our Support worker?

Contact us and we’ll refer another support worker quickly at your convenience.

Will we have a choice in selecting the support worker

Our initial assessment Process works with each family to understand what unique skills and personality are desired in a support worker. Feedback from satisfied clients usually indicates that a personality match is the #1 factor in a support worker match, so we highly encourage client input. We will then make a referral based on our experience and your input.

What is the process of finding a support worker?

We make the process of finding a caregiver very simple, we will guide you every step of the way. Give us a call and we’ll conduct a brief phone discussion to understand your needs, we will then complete an assessment before signing a service agreement.